Help & Support
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Have a question, encountered an issue, or want to suggest a new feature? Our support team is happy to assist.
Frequently Asked Questions
1. How does AI Receipt Scanning work?
When you take a photo or upload a receipt image, our secure AI parser extracts the merchant name, date, total amount, currency, and individual line items with category assignments. Receipt parsing requires enabling AI consent in Settings > AI Data Privacy & Data Sharing.
2. How do I log expenses with my voice?
Tap the microphone icon on the home screen or inside the Quick Add sheet and say your expense naturally (e.g. "Spent $14.50 on lunch with Alex at Starbucks"). Numza converts the speech and automatically categorizes the entry.
3. How do I manage my Numza Pro subscription?
- iOS: Open device Settings > tap your Apple ID > Subscriptions > Numza.
- Android: Open Google Play Store > tap your Profile Icon > Payments & subscriptions > Subscriptions.
4. How do I backup or export my data?
Your data syncs securely with our cloud servers when signed in. You can also export your complete transaction history to CSV at any time via Settings > Export Data (CSV).
5. How do I delete my account?
You can permanently delete your account and all stored data directly inside the app under Settings > Delete Account, or visit our Account Deletion page for web-based requests.